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Clinical Trials

    Study Site Management

    Don’t Get Audited! Tips for Clinical Sites

    by Gwen Welty April 22, 2014
    written by Gwen Welty

    I once worked with a site that was selected by the Japanese Ministry of Health, Labour and Welfare for a study conducted 15 years earlier.  Even though the site was not participating in a trial that was conducted in Japan, the sponsor had submitted a registration and the data package included a compilation of safety and efficacy data from studies conducted almost 20 years in advance.

    As expected, many changes had occurred at the site in 15 years: investigators and coordinators had come and gone; records had been sent to an off-site storage facility; and the memory of the study was well-regarded as part of the site’s history.  Getting the site prepared for an audit was an epic feat. At the time, the site did not have standard operating procedures (SOPs), which made it difficult to follow the thought and activity of the study conduct so many years ago.

    The moral of the story is that sites must ensure that data collection practices are so clear and understandable that someone years later can review the data and understand exactly what was done, and how. The way to ensure this is by following global regulations and site SOPs. Documentation is the key.

    The mere mention of the word “audit” can strike fear in even the most meticulous among us. Yet audits are a necessary component of the drug development process and assist health authorities in validating data and ensuring that clinical sites are in compliance with the protocol, regulations and Good Clinical Practice (GCP). Consequences of negative audit findings can include, but are not limited to, a written warning for deviations from applicable statutes and regulations, withdrawal of IRB/EC approval, and even site closure.

    An audit may be conducted by a clinical trial sponsor, institutional review boards or ethics committees, and health authorities such as the Food and Drug Administration. These entities may conduct both announced and unannounced site inspections under any of the following circumstances:

    • to verify the accuracy and reliability of data that has been submitted to the agency;
    • as a result of a complaint to the agency about the conduct of the study at a particular investigational site;
    • in response to sponsor concerns;
    • upon termination of the clinical site;
    • during ongoing clinical trials to provide real-time assessment of the investigator’s conduct of the trial and protection of human subjects;
    • at the request of an FDA review division; and
    • related to certain classes of investigational products that FDA has identified as products of special interest in its current work plan (i.e., targeted inspections based on current public health concerns).

    Though there is no fail-proof method for avoiding an audit, there are steps your site can take to mitigate audit findings.

    • Know and observe applicable federal regulations, state law and institutional SOPs and/or policies, as well as Good Clinical Practice.
    • Minimally, have a basic understanding of the therapeutic area and indication for studies conducted in your department.
    • Know and observe your department’s policies and procedures for research study-related activities.
    • Know and follow the IRB-approved protocol.
    • Know the study-related roles and responsibilities of the principal investigator and other research team members.
    • Differentiate between the study-related and healthcare provider roles and responsibilities.
    • Review the protocol with the research team members; identify and discuss any concerns or questions regarding conduct of the study.
    • Maintain open communication with other research team members and investigators, the principal investigator, sponsor and IRB.
    • Ensure that each research team member has access to the most current documents, including, but not limited to, the informed consent document, protocol, and case report forms.
    • Assist in the establishment and tracking of the budget.
    • Create and use tools to assist in the compliant conduct of the study (worksheets, data collection forms, logs, checklists, etc.).
    • Develop and maintain an effective system for data collection and storage.
    • Implement quality assurance measures to ensure your study is conducted in accordance with the IRB approved protocol, institutional policy, and required regulations.
    • Create and utilize a study participant file which is a central location of documents.
    • Resolve any research study-related issues, problems, concerns and queries in a timely fashion.
    • Be prepared for all monitoring visits.

    The principal investigator is ultimately responsible for the proper conduct of clinical research at the site. Study procedures must be performed in accordance with health regulations and the protocol, even if it conflicts with a PI’s standard practice.

    Meanwhile learn from others’ mistakes. Check out post-audit FDA warning letters at https://www.fda.gov/ICECI/EnforcementActions/WarningLetters/default.htm.

    April 22, 2014 0 comment
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  • Patient Recruitment and Retention

    7 Secrets to Successful Patient Advertising

    by Felicia Fuller April 11, 2014
    by Felicia Fuller April 11, 2014

    Successful patient advertising requires more than a novel product, ample budget and strategic placement. It requires consumer insights and creative skills to engage, inform and inspire audiences to take action. Whether you’re creating a patient flier, study website or a full-fledged recruitment campaign, the following…

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  • Business Insights

    Clash of the Clinical Titans: Merging SMEs

    by Hope Cullen April 4, 2014
    by Hope Cullen April 4, 2014

    I am fortunate to work in an environment where a variety of subject matter experts from many different disciplines interact on a daily basis. Each of those individuals comes with significant personal and professional experiences, and their considerable training and education in a particular discipline usually…

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  • Business InsightsPatient Recruitment and Retention

    Risk-Share Pitfalls: What to Look For

    by Melynda Geurts March 28, 2014
    by Melynda Geurts March 28, 2014

    Risk share by definition means that each party puts something at risk. Oftentimes in the life-science industry there is one-sided risk and not a lot of sharing. Many companies try and establish standardized processes for risk sharing just to find out that study-specific nuances prevent…

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  • Business InsightsSite Materials & Logistics

    3 Keys to Service Excellence and Customer Satisfaction

    by Hope Cullen March 17, 2014
    by Hope Cullen March 17, 2014

    Service organizations are more aware than ever of the cost of replacing an unhappy customer. We’ve all seen the statistics, an unhappy customer will, on average, tell 10 others about their unsatisfactory experience. In today’s competitive environment, it’s more important than ever to work continuously on making…

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  • Business InsightsLife-Science Events

    Meet Women Who Rule in the Bio World

    by Hope Cullen March 17, 2014
    by Hope Cullen March 17, 2014

    The Chicago Chapter of Women in Bio (WIB) held its inaugural event honoring Women’s History Month on March 13, 2014, uniting a contingent of influential women in the industry. Organized by WIB volunteers, including me and Emily Miao, the event took place at the Gleacher Center…

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  • Business Insights

    Building Effective Teams in the Clinical Trial Schematic

    by Steve Swanson February 28, 2014
    by Steve Swanson February 28, 2014

    One topic that I am asked about with some regularity is leadership. Within that topic, the subject of effective teams is a popular discussion. Therefore, it seems appropriate to devote a little time and space to the question: What makes an effective team? As a…

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  • Site Materials & Logistics

    Developing High-Quality Printed Materials for Clinical Trials

    by Hope Cullen February 10, 2014
    by Hope Cullen February 10, 2014

    There are three major categories of printed materials supporting clinical trials: 1) Recruitment and Retention Tools, 2) Data Collection Tools and 3) Site Reference Tools. Why differentiate? Because the intended use of the tools, the time, money and quality put into the development and print of…

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  • Patient Recruitment and Retention

    New Trends in Web Marketing

    by Mark Gerlach January 10, 2014
    by Mark Gerlach January 10, 2014

    What is your marketing message? Can you answer this question in one clear, concise sentence? In today’s digital world, individuals don’t have time to sift through a convoluted marketing message. You may only have an instant to grab someone’s attention and with a plethora of…

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  • Patient Recruitment and RetentionSite Materials & LogisticsStudy Site Management

    An Inside Look at Privacy Laws

    by Melynda Geurts January 2, 2014
    by Melynda Geurts January 2, 2014

    We talk a lot about privacy and how we can and cannot reach the public about clinical trials. What is privacy? By definition, privacy is “the quality or state of being apart from company or observation; seclusion or freedom from unauthorized intrusion.” So what does…

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The Imperial blog features content of interest to life-science professionals, with a special focus on clinical trials. We hope you will enjoy our experts’ perspectives, and invite you to join the conversation by leaving your comments. Please let us know of any additional topics you would like to see covered here.

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Imperial Clinical Research Services Blog

Imperial is a global leader in clinical trial solutions and support, specializing in study and site print materials, ancillary trial supplies and equipment, clinical trial translation management, and clinical trial patient engagement.

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