What We Do For Clinical Trial Services

Imperial’s comprehensive clinical trial services address every challenge your study faces, from study startup and site technology support to reclamation and clinical trial disposition and everything in between. Your goals are ours, meaning your study is in the right hands.

Study and Site Print Materials

Site tools and materials for clinical trial management, data collection, and patient engagement have long been an Imperial specialty. With the in-house creative team and onsite printing operation at a single company, you will experience streamlined precision unavailable elsewhere. We work with your files or the files our team has created. And we are experts at crossing the finish line: We create, print, fulfill, and distribute more than 50,000 shipments annually into over 100 countries for our clients. 

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Clinical Trial Translation Management

Our team provides clinical trial translation services into over 100 languages and dialects. Translators are vetted, in-country, experienced professionals, ensuring the highest quality and accurate clinical trial translations. Excellence is our passion: Imperial's translation quality management system is certified to the ISO 9001:2015 standard by Intertek.

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Ancillary Trial Supplies and Equipment

We do more than procure – our team manages expiration dates, technology programming, kitting, and all related activities in a streamlined process to maximize protocol compliance. Working hand in hand with your teams, we research the most effective in-country solutions for your clinical trials, including rent or purchase options.  Also, we specialize in getting your supplies and equipment to their global destinations, including countries facing logistical challenges due to international red tape.

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Clinical Trial Patient Engagement

Imperial gives you evidence-based global support services for subject recruitment and retention based on decades of experience. Our award-winning creative services and patient engagement messaging solutions are proven to drive study interest and obtain results in the patient, caregiver, and medical communities, precisely targeted to specific regions, countries, cultures, age groups, and regulatory landscapes.

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Process

Below are additional details of the specific areas where Imperial will help with your clinical trial management services.

We utilize 40+ years of clinical trial experience to review your study’s protocol. We look at target areas, patient populations and demographics, along with the protocol’s unique attributes and requirements. A comprehensive study-specific plan is derived that meets your unique ancillary supply and equipment needs. Startup services include:

  • Budget management
  • Investigator meeting supplies and materials
  • High-quality clinical trial translation services
  • Physician, site, and patient engagement materials
  • Supply procurement
  • Supplies delivery
  • Equipment calibration compliance
  • Storage and global allocation as needed by sites
  • Labeling 
  • Kitting
  • Site staff training

Cutting through international red tape is our specialty. We get your clinical trial supplies to their global destinations on time through exclusive digital platforms and resources to stay on top of ever-changing compliance regulations, including:

  • Customs
  • VAT
  • Duties
  • Sales tax compliance
  • Licensing for medical devices, textiles, and dangerous goods
  • Reporting on improvement
  • Importer of record services

Our highly skilled project managers will help you keep your study on track with ongoing evaluations to anticipate future requirements. We are also skilled at stepping anywhere into your timeline for clinical trial rescue situations. We specialize in patient recruitment, even when your study is not meeting enrollment. And we’re the best at procuring the right supplies and getting them to their international clinical trial destinations. Management services include:

  • Sunshine Act reporting
  • Regulatory reporting
  • Clinical trial inventory management
  • Supply and resupply
  • Equipment maintenance, repair, and demand planning

Our team will help you wrap up all details and materials, including documentation, reporting, products, accountability, inventories, and review. Our expertise includes:

  • Legal compliance for clinical trials
  • Returns
  • Resale
  • Reconciliation
  • Store and reuse
  • Tax qualifying donations
  • Confidential disposal/destruction
  • Distribution of final patient data to sites

Meet Your Study Goals Without the Hassle

Combine 6-8 suppliers into one and simplify life for your study operations teams.