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Business Insights

    Business InsightsSite Materials & Logistics

    2 Tips for Shipping Your Clinical Supplies Internationally

    by Dan Polkowski May 15, 2017
    written by Dan Polkowski

    Shipping clinical study supplies internationally is an art and a science. Customs departments add an unsympathetic layer of bureaucracy – if paperwork and preparations aren’t in line with the country’s regulations, you can expect headaches that will add costly delays that could impact your study’s timeline. Here are two tips that will help you rise to the global challenge.

     Establish a clear process

    My top recommendation is to create a well-defined process that is agreed to by all parties well in advance of making any shipments. It is easy for misconceptions about roles and responsibilities to cause confusion and delays, so the larger the number of parties involved in the clinical study, the greater the need for the sponsor to make the process as transparent and seamless as possible.

    Understand the role of the importer of record

    The importer of record (IOR) is a legal entity with several responsibilities: It ensures the imported goods comply with its country’s laws and regulations, it files completed duty entry and associated documents, and it pays assessed import duties and other taxes on the goods.

    However, some countries allow delivery duty paid (DDP) transactions, where the IOR in country isn’t responsible for paying clearance charges – instead, they are billed to the owner of goods in the U.S.

    The identity of the IOR varies from country to country; in Argentina, Brazil, China, and Russia, for example, the sponsor is the only entity allowed to assume the role of the IOR.

    In other countries, the IOR can be a third party in country, such as a clinical research organization or a distributor.

    That’s why it is important to understand the specific nature of the IOR in every country where you will be shipping your clinical study materials. In some cases, this will form part of a tax strategy and the IOR will be able to reclaim taxes paid on behalf of the sponsor. (There is an exception when the charges are paid through DDP terms as mentioned above, since the charges are billed to the shipper or owner of goods in the U.S., and not paid by the IOR in country.)

    There is much more to consider when shipping supplies internationally. But these two concepts — establishing a clear process and understanding the role of the IOR — are the framework that will support the successful export of your clinical study supplies into countries around the world.

    If you have comments or questions, we’d love to read them. Please use the comment box below, or contact us here.

    May 15, 2017 0 comment
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  • Business Insights

    Trial App Boosts Patient Engagement

    by Melynda Geurts March 23, 2017
    by Melynda Geurts March 23, 2017

    With patient attrition in clinical trials on the rise, more than ever it is important to provide services that will ease the burden of participation. Studies that require caregiver support have special retention challenges. Sponsors need to engage caregivers with support tools that are created…

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  • Business InsightsPatient Recruitment and Retention

    Behind the Scenes at Trial Sponsor Companies Part 2: Enrollment Plans, Strategies, and Metrics

    by Dan McDonald October 19, 2016
    by Dan McDonald October 19, 2016

    In my last blog post, I wrote about findings from a first-of-its kind survey conducted by Imperial. We surveyed managers and directors of clinical operations, project managers, lead/senior CRAs, and patient recruitment specialists from sponsor companies, and ended up with a behind the scenes look…

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  • Business InsightsPatient Recruitment and Retention

    Behind the Scenes at Trial Sponsor Companies Part 1: The Atmosphere in Clinical Operations

    by Dan McDonald October 19, 2016
    by Dan McDonald October 19, 2016

    Patient recruitment and enrollment are key contributors to delays in completion of clinical research trials. How do sponsors tackle their patient recruitment challenges? What priority are these challenges given internally? Imperial wanted to find out. We surveyed 160 line managers in clinical operations at sponsor…

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  • Business InsightsLife-Science Events

    ESMO 2016: My Perspective as a Patient Advocate

    by Imogen Cheese October 13, 2016
    by Imogen Cheese October 13, 2016

    The ESMO, European Society for Medical Oncologists, annual conference took place in Copenhagen over an extended weekend. I was fortunate to attend as a patient advocate which was quite an honor. There were over 20,000 delegates in attendance and just 150 European patients. Imperial CRS…

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  • Business InsightsPatient Recruitment and Retention

    What the Public Thinks about Clinical Trials

    by Melynda Geurts April 4, 2016
    by Melynda Geurts April 4, 2016

    Our Survey In the Fall of 2015, we launched a survey to the general public to learn how they gather healthcare information and how they make decisions.  We also wanted to gauge their knowledge about and interest in clinical trials.  We intentionally surveyed the general public…

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  • Business InsightsPatient Recruitment and Retention

    Wearables in Clinical Trials

    by Melynda Geurts February 12, 2016
    by Melynda Geurts February 12, 2016

    To Wear or Not to Wear is the Question Wearable devices have taken our society, and the clinical research industry along with it, by storm. The immediate access to data makes researchers drool.  While technology is moving at lightning speed, we must be careful not to…

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  • Business InsightsPatient Recruitment and Retention

    16 Reasons Why People Join Clinical Trials

    by Felicia Fuller December 7, 2015
    by Felicia Fuller December 7, 2015

    In my last post I discussed issues and reasons why people choose not to participate in clinical trials.  This week, I’m looking at the flipside, reasons people do choose to participate in trials They were asked to. There are many people who would like the opportunity to participate but…

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  • Business InsightsPatient Recruitment and Retention

    25 Reasons People Aren’t Enrolling in Your Clinical Trial

    by Felicia Fuller October 29, 2015
    by Felicia Fuller October 29, 2015

    25 Reasons People Aren’t Enrolling in Your Clinical Trial We’ve long heard about the lack of participation in clinical trials and how slow poor enrollment dogs many, if not most, clinical trials today. What follows are the 25 most common reasons people choose not to…

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  • Business InsightsLife-Science EventsPatient Recruitment and Retention

    DAC Wins Best Headline in Rethink Research Awards, MAGI 2015

    by Melynda Geurts October 12, 2015
    by Melynda Geurts October 12, 2015

    This morning, at MAGI’s 2015 Clinical Research Conference in San Diego, the winners of the Rethink Research Awards (a campaign to recognize the best concepts in clinical research rebranding, in hopes of raising public awareness and involvement) were announced. If you’re not familiar with it,…

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Imperial Clinical Research Services Blog

Imperial is a global leader in clinical trial solutions and support, specializing in study and site print materials, ancillary trial supplies and equipment, clinical trial translation management, and clinical trial patient engagement.

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