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Clinical Trial Materials Development and Printing Participant Engagement Translation of Clinical Trial Materials

3 Steps to Create User-Friendly Participant Materials

by Marta Korgol September 9, 2026
Clinical Trial Business Insights

Rethinking Diversity Through Inclusive Clinical Trial Design

by Vaughn X. Anthony September 2, 2026
Clinical Trial Business Insights Clinical Trial Materials Development and Printing Translation of Clinical Trial Materials

How Version Control in Clinical Trial Materials Reduces Risk

by Heather Ross August 26, 2026
Ancillary Clinical Trial Supplies and Equipment

Why Ancillary Supplies Are Rarely Ancillary in Clinical Trials

by Imogen Cheese August 4, 2026
Ancillary Clinical Trial Supplies and Equipment Clinical Trial Business Insights Clinical Trial Materials Development and Printing

Vendor Consolidation in Clinical Trials: Why It Matters

by Dan McDonald July 21, 2026
Clinical Trial Business Insights Participant Engagement Translation of Clinical Trial Materials

Translation vs. Localization in Clinical Trials: Why the Difference Matters

by Sian Lukaszewicz July 15, 2026
Clinical Trial Materials Development and Printing Participant Engagement

Designing Clinical Trial Materials Older Participants Can Navigate with Confidence

by Vaughn X. Anthony June 2, 2026
Clinical Trial Business Insights Participant Engagement

Celebrating Clinical Trials Day: From a Shipboard Study Site to Today

by William McEwen May 20, 2026
Ancillary Clinical Trial Supplies and Equipment Clinical Trial Business Insights

Why Ancillary Supplies Are Becoming a Critical Part of Clinical Trial Planning

by Dan McDonald May 19, 2026
Clinical Trial Materials Development and Printing

Writing Clinical Study Materials: Why Starting Early Can Be an Option

by Liz Wegner May 6, 2026
  • Study & Site Print Materials

  • Ancillary Trial Supplies

  • Translation Services

  • Trial Patient Engagement

    Clinical Trial Business Insights

    7 Caveats to ‘Just Ship It’, Part 1

    by Dan Polkowski June 1, 2017
    written by Dan Polkowski

    If you think logistics isn’t your business, think again…

    I often hear the phrase: “I provided you an address, just ship it, what’s the big deal?”

    Logistics processes are not just for logistics personnel – they should be understood by everyone involved in the process in order to avoid thousands of dollars in delays and fines. Here’s my quick take on how to keep your materials on schedule.

    My 7 caveats refer to key pieces of information that everyone involved in the process should be aware of – 7 pieces of the global logistics puzzle that can result in hefty delays and fines if overlooked. In this blog post, I’ll dive into the first few.

    1. Declared Value: the manufacture cost or invoice amount charged to the client, i.e. what one paid to have the goods produced.

    ​There are times we are asked to undervalue the clinical printed material or classify it as mail correspondence or documents and to declare a nominal or zero value to the shipment. They may also ask us to report a lower value in order to expedite or simplify informal or formal clearance processes conducted by customs authorities. However, we must accurately report values according to regulations.

    Criminal penalties can lead to 20 years in prison, up to $1 million per violation, and loss of export privileges.”

    In cases where materials are devalued, governments have the ability to issue regulations regarding impositions of civil and criminal penalties for violation of declared value requirements. Civil penalties refer to monetary fines. Criminal penalties can lead to 20 years in prison, up to $1 million per violation, and loss of export privileges.

    2. Role of the Consignee: the Consignee must be registered with Country Customs as an importer.

    The Consignee is a party named by the owner of goods in transportation documents as the party to whose consignment will be delivered at the final delivery location in-country. The consignee is considered to be the owner of the consignment for the purpose of filling the customs declaration, and for paying duties and taxes if it is their responsibility to pay.

    It is critical when shipping Clinical Study Materials to another country that recipient (consignee) is registered with country customs as an importer. If consignee is not registered importer, shipment is placed in customs clearance delay until a proper importer is assigned – this could take a few days at minimum, resulting in significant delays.

    3. Importer of Record: responsible for assisting clearance of shipments by verifying important information.

    Importer is responsible for assisting clearance of shipment with assigned carrier. Importer is responsible to verify name of consignee, product, value, terms, translation, and reason goods will be used for, broker to use, etc. Importers broker over rides shipper’s broker. If one of these pieces of information is not provided or verified within a specific time period, shipment is placed in customs clearance delay until the requirements are met. Alternatively, the goods may be returned back to shipper at their expense.

    Click here for Part 2, which dives into the rest of the 7 caveats

    If you have any questions, I’d love to hear from you at DPolkowski@imperialcrs.com

    June 1, 2017 0 comments
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  • Clinical Trial Business Insights

    2 Tips for Shipping Your Clinical Supplies Internationally

    by Dan Polkowski May 15, 2017
    by Dan Polkowski May 15, 2017

    Shipping clinical study supplies internationally is an art and a science. Customs departments add an unsympathetic layer of bureaucracy – if paperwork and preparations aren’t in line with the country’s regulations, you can expect headaches that will add costly delays that could impact your study’s …

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  • Clinical Trial Business Insights

    Trial App Boosts Patient Engagement

    by Melynda Geurts March 23, 2017
    by Melynda Geurts March 23, 2017

    With patient attrition in clinical trials on the rise, more than ever it is important to provide services that will ease the burden of participation. Studies that require caregiver support have special retention challenges. Sponsors need to engage caregivers with support tools that are created …

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  • Participant Engagement

    Do We Have a Performance Measurement Problem in Clinical Trial Patient Recruitment?

    by Dan McDonald March 17, 2017
    by Dan McDonald March 17, 2017

    It’s fairly well accepted in today’s clinical research environment that proactive strategies for driving enrollment in clinical trials are part of the complicated equation of success. According to a 2016 survey of study sponsors conducted by Imperial, nearly 55 percent of sponsors develop formal recruitment …

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  • Clinical Trial Business Insights

    5 Countries with Challenging Import Regulations

    by Dan Polkowski March 14, 2017
    by Dan Polkowski March 14, 2017

      Shipping Study Supplies Internationally: How to Avoid Customs Delays in these Five Challenging Countries Shipping study supplies internationally is a challenge, even for the experts.  I have found In my 20+ years of global logistics experience that the shipping requirements of five countries consistently …

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