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Patient Engagement

    Clinical trial communication
    Clinical Trial Writing and DesignLife-Science EventsPatient EngagementPatient Recruitment and Retention

    Maximizing Impact: Making the Most of Clinical Trial Communication

    by Mike Lakey November 4, 2025
    written by Mike Lakey

    This year has been packed with conferences, and we’ve recently closed out the latest: SCOPE Europe in Barcelona. The breakout agenda at SCOPE was strong, with timely topics and presenters who reminded us that great content is most effective when it’s paired with thoughtful delivery.

    The way clinical trial communication is shared can determine whether a message lands or gets lost. When a room goes quiet, it should be because people are engaged and not tuning out.

    A reconnection at SCOPE brought that idea into sharp focus.

    Delivery Is As Important As Content

    I’m sure this happens to you: for the third conference in a row, I crossed paths with a former colleague. As we caught up and swapped stories, she surprised me with a memory from a PI meeting almost 10 years ago in San Diego, where a colleague and I gave a presentation using a game show theme.

    She still remembered it and called it the best presentation she’s ever seen at an investigator meeting. She said she wished more industry sessions had that level of creativity and energy.

    Her comment really resonated with me. At conferences, time is tight. People are juggling packed agendas, jet lag, and not enough sleep. It can be stressful. Participants have limited windows to choose which breakout sessions to attend, and they hope to walk away with something useful. They deserve to be impressed.

    The best speakers get that. They bring energy, tell stories, and make the room feel like part of the conversation. And just as importantly, they know what to avoid:

    • Reading straight from slides: Slides support what you have to say. They aren’t your script.
    • Speaking in a monotone: Delivery matters.
    • Delivering content without context: Give people a reason to care.

    The core principle of doing it right is knowing and respecting the audience.

    Clinical Trial Communication: Audience First

    Clinical Research Communication

    Dan McDonald, Imperial VP of business development, facilitates the small biopharma track at SCOPE Europe.

    That core principle of clinical trial communication applies to conference stages as well as patient-facing websites, printed brochures, and every other format used to communicate in clinical research.

    There are many ways to deliver a message, and the same rule applies: if you want people to engage, you must zero in on what they care about, how they process information, and what tone will capture their attention. And you don’t want to waste their time.

    A patient website or brochure isn’t just about adherence to the study protocol. It’s about empathy, clarity, and tone. Materials for site staff need to be respectful of time and easy to navigate. (More than once, we’ve seen site staff get excited receiving mini protocols with tabs!)

    After years of supporting clinical trials across countless therapeutic areas, we’ve seen what works. Every project is important, and the goal remains the same: to deliver with purpose, connect with clarity, and make every moment count.

    The Imperial Advantage

    If your study needs materials that inform, engage, and respect your audience, we’re ready to help.

    At Imperial, we understand that great clinical trial communication isn’t just about what you say—it’s about how, when, and to whom you say it. We create every piece with purpose. We know how to shape messages that resonate across audiences, formats, and timelines.

    Click the Contact Us button or visit our website to learn more.

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    November 4, 2025 0 comment
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  • Life-Science EventsPatient EngagementPatient Recruitment and Retention

    Patient Centricity in Clinical Trials: More Than a Talking Point

    by Imogen Cheese October 23, 2025
    by Imogen Cheese October 23, 2025

    Patient centricity in clinical trials has been a guiding theme across clinical research conferences for years, and lately, it’s begun to feel more real. At the recent SCOPE conference in Barcelona, I saw firsthand how sponsors are moving from intention to implementation. They are redesigning…

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  • Clinical Trial Writing and DesignPatient EngagementPatient Recruitment and RetentionSite Materials & Logistics

    Harnessing the Power of Print and Digital Clinical Trial Materials

    by Imogen Cheese September 9, 2025
    by Imogen Cheese September 9, 2025

    As clinical trials become increasingly complex and personalized, we need to take a fresh look at how we engage with patients—and with the wider community. That engagement often begins offline: a poster in a physician’s office, a leaflet picked up (for themselves or a loved…

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  • Clinical Trial Writing and DesignPatient EngagementPatient Recruitment and Retention

    Creating a Clinical Trial Website: What Are the 5 Essential Benefits and First Steps?

    by Mike Lakey July 9, 2025
    by Mike Lakey July 9, 2025

    “Google It.” Those two words encapsulate our modern approach to seeking information. And when it comes to research, the first instinct a potential participant may have is to jump online to find more details. But what happens if a suitable study lacks an online presence?…

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  • Clinical Trial Writing and DesignPatient Recruitment and Retention

    How Do You Engage Pediatric Participants When Developing Clinical Trial Materials?

    by William McEwen March 25, 2025
    by William McEwen March 25, 2025

    Creating materials for pediatric participants, whether in digital or printed formats, presents unique challenges. This is due to the need to communicate complex ideas in simpler terms as well as create documents that appeal to that audience. Read on for tips to engage pediatric participants…

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  • Clinical Trial Writing and DesignPatient Recruitment and RetentionSite Materials & Logistics

    Digital Advertising in Clinical Trials: The Real Secret Sauce

    by Mike Lakey January 21, 2025
    by Mike Lakey January 21, 2025

    I’ve spent my entire adult life immersed in media, marketing, and advertising, long enough to remember the days before digital advertising in clinical trials took over. For patient recruitment, sponsors and CROs had little more to rely on than local newspapers and radio stations. They…

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  • Clinical Trial Writing and DesignPatient EngagementPatient Recruitment and Retention

    Long-Term Clinical Trial Participation: 6 Tips to Retain and Keep Patients Engaged

    by Kori Ammon September 12, 2024
    by Kori Ammon September 12, 2024

    Retaining participants in studies is an ongoing challenge that the clinical trials industry grapples with daily. One analysis1  I came across pegged the participant dropout rate at an average of 25-26 percent per study. Every single loss is costly and, among other problems, can prolong…

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  • Clinical Trial Writing and DesignPatient EngagementPatient Recruitment and Retention

    Writing Clinical Study Materials: Connect with Patients and Professionals

    by William McEwen August 6, 2024
    by William McEwen August 6, 2024

    Whether you’re a sponsor, CRO, or part of a study team, writing clinical study materials that resonate with your audience is crucial for recruitment, referrals, and retention. Our tips will get you started and guide you through the writing process. You know all the standard…

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  • Business InsightsPatient EngagementStudy Site Management

    Asking Why Bolsters Clinical Trial Communication and Success

    by Hope Cullen October 24, 2023
    by Hope Cullen October 24, 2023

    Explore the importance of providing context for decisions in clinical trials to foster improved communication, trust, and success. “Why” seems to be at the center of what we do. Kids are always asking, “Why, Mom?” Lean Fundamentals teaches us the 5 Whys, and Simon Sinek…

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  • Clinical Trial Writing and DesignPatient EngagementPatient Recruitment and Retention

    Strategies for Retention in Clinical Trials: Give Thanks and Appreciation

    by Imogen Cheese August 28, 2023
    by Imogen Cheese August 28, 2023

    Participant retention in clinical trials is key to the success of any study. I have mentioned in a few previous blog posts that I am a huge fan of thanking patients. This means acknowledging in some way the site’s and sponsor’s appreciation for their commitment…

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Imperial Clinical Research Services Blog

Imperial is a global leader in clinical trial solutions and support, specializing in study and site print materials, ancillary trial supplies and equipment, clinical trial translation management, and clinical trial patient engagement.

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