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Clinical Research

    Hidden Causes of Delays in Clinical Study Startup
    Patient Recruitment and RetentionSite Materials & Logistics

    Clinical Study Startup and Execution: Hidden Causes Behind Big Delays

    by Dan McDonald October 21, 2022
    written by Dan McDonald

    Before you plan your next study, please read this first.

    Planning and conducting a clinical trial presents numerous challenges, and we find that many sponsors and CROs repeatedly miss important areas when planning their studies. These planning gaps result in:

    • Delayed clinical study startup
    • Missing key enrollment timelines
    • Retention and compliance issues

    I will explore delayed study startup in this blog post and address the other gaps in future blogs.

    Sponsors regularly tell us that delayed clinical study startup is their number one source of frustration. When the study eventually begins, it is on a bad footing. Late starts have a reverberating effect that negatively impacts the entirety of the trial.

    Expected and well-known causes of delay include:

    • Site contracting (the number 1 cause of delay in trials)
    • IRB/EC/regulatory approval
    • Protocol amendments

    These are well-known causes of delay in executing a trial, but what about the hidden causes?

    Hidden causes of delayed clinical study startup

    Advance planning of every detail is essential, and lack of planning around these important activities often occurs:

    Clinical study startup delays

    Dan McDonald talks about study startup and execution at OECT 2022 in Montreal.

    • Preparation of protocol-related site materials and shipment to study sites (reference documents, data collection tools)
    • Preparation of recruitment and retention materials with on-time shipment to study sites (recruitment materials, dosing diaries, etc.)
    • Translations (patient-facing study materials translated accurately into local languages), getting the materials shipped into these countries, along with local review prior to going for IRB/EC approval
    • Ancillary trial supplies and equipment (getting the right supplies and getting them to sites on time)
    • Training site staff
    • Development of proactive recruitment and retention plans

    I call these components hidden because they aren’t always part of a sponsor or CRO’s planning process, yet they require a huge amount of steps and time. Identifying each of these elements, and giving them a sense of urgency in the planning process, is critical to on-time trial execution.

    Common gaps that occur prior to clinical study startup

    Activities leading up to study kickoff and site initiation requires direct support in three areas:

    • Protocol requirements
    • Site needs and wants
    • Local considerations

    Let’s explore examples of each of these gaps:

    Protocol requirements

    The specific requirements in a protocol can create special challenges, especially in multinational trials. For example, a protocol will often stipulate that specific brands of ancillary supplies and equipment are needed because the sponsor needs consistency across the board to ensure consistent data.

    Different types of equipment are regulated in certain countries. In our experience, sponsors and CROs don’t always fully consider the location of where equipment or supplies will be used. Trying to ship a given brand of equipment into a country where it is not approved is a recipe for disaster.

    And oftentimes, an electronic device has a power cord. The power cord has to accommodate each country’s specific sockets and voltages. Anyone who has traveled internationally has experienced this firsthand.

    If the sponsor/CRO has not conducted compatibility testing on alternate items, they will find themselves in a bind trying to get like items capable of being used in the study.

    While this can present challenges with procuring items, especially given today’s supply chain problems, the issue can actually be much bigger. Having compatibility testing done in advance on alternate items gives you flexibility in the event that the initial items desired aren’t available or will be significantly delayed. Due to zero-Covid policy manufacturing shutdowns in China, as well as the war in Eastern Europe and other geopolitical factors, simply finding the supplies needed to run a trial is a lengthy and frustrating process.

    Another common example of protocol challenges is when the study drug needs to be kept within a specific temperature range. This affects how you’re going to store, package, monitor, and transport the drugs, and it is a complex undertaking.

    Site needs and wants

    This is where a lot of boxes need to get checked off. What do sites need and want to get started and conduct the study successfully? What will they need to comply with protocol requirements and perform the study effectively?

    Do your sites have all the equipment necessary to conduct the trial? They might have outdated equipment, or it might not be calibrated appropriately. Are all sites trained and able to capture information in the same way to get consistent and accurate input and data from the study testing?

    Various sites often want different materials to conduct the study. Some may prefer, for example, a pocket protocol they can carry with them or a laminated guide with the site process or preferred specific recruitment materials. These individual preferences need to be identified and shipped to the sites. Sites are not one-size-fits-all; more on this in the next section.

    Local considerations

    Most phase 3 trials are international. Differences in local requirements from country to country make multinational studies especially challenging. Customization is required to conduct the study at a local level. This includes maintenance, calibration, disposition, customs clearance and import regulations, technology infrastructure, regulated devices, instructions for use, and translations.

    Software

    Here is a common issue: once you choose a particular software platform, you must further investigate to determine whether all sites have the capability and equipment to actually use that software.

    Logistics

    Again, the logistics challenge comes up. Specific brands are just part of the issue. The way you label and package those items can directly impact whether they will be allowed through customs. Trying to get these through regulatory bodies, different distribution channels, and customs, so they can reach the study site on time presents another set of issues for consideration.

     When these issues are not properly planned and accounted for and then fed through the bottleneck of global logistics, teams find themselves weighed down with significant headaches and unexpected delays.

    Translation

    Getting clinical trial materials translated is another issue critical to study conduct. It can impact recruitment, consent, and retention. It goes beyond just getting the words translated and onto the page. Clinical study materials require translators experienced in life sciences to precisely convey protocol-specific elements and the nuances of the local dialect and culture. Effective and experienced translation project management also helps keep the translation process on track.

    Too often, teams think about translation too late and find that reasonable turn times are much longer than expected. Imagine reporting to management, investors, and your customer that clinical trial startup is on hold because you are waiting for translations. The devil is in the details when it comes to on-time studies.

    Conclusion

    Here are typical timelines for different elements of study conduct.

    Timelines for SIV

    These steps generally take place in the order listed. And when one gets delayed, it can impact every next step – for example, writing materials has to occur before translation.

    Individually and cumulatively, these gaps in planning destroy study timelines, delay clinical study startup, and add extraordinary costs. Ignoring, or setting them aside to sort out later, is an invitation to failure.

    To sum it all up: plan, plan, plan.

    In my next post in this series, I will write about planning enrollment timelines and meeting the first patient in and last patient/first visit goals.

    October 21, 2022 0 comment
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  • Business InsightsPatient Recruitment and Retention

    Artificial Intelligence for Clinical Trials: Move Ahead, or Halt?

    by Erica Manning July 26, 2022
    by Erica Manning July 26, 2022

    This blog was featured on Clinical Trial AI Weekly. For centuries, science fiction writers have toyed with the endless possibilities of artificial intelligence (AI). And now we’re living the future those writers celebrated and also feared. How might AI apply in the realities of our…

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  • Business InsightsClinical Trial Writing and Design

    Top Clinical Trial Branding Strategies

    by Vaughn X. Anthony February 12, 2019
    by Vaughn X. Anthony February 12, 2019

    In this series, we have discussed elements of branding, including what branding is, different creative elements, and how to work well with others. Now let’s look at strategy. These are the big-picture things to keep in mind throughout the process — from developing your clinical…

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  • Business InsightsClinical Trial Writing and Design

    Content Meets Design: Bringing Your Clinical Trial Materials to Life

    by Vaughn X. Anthony August 26, 2018
    by Vaughn X. Anthony August 26, 2018

    The creative process is serious business, and for this blog post, I’d like to focus on two areas: clinical study content and design.  Creating clinical study materials, such as a website or a poster to recruit patients, contain these two key elements. Each element is…

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  • Ancillary Trial Supplies and EquipmentBusiness InsightsLife-Science EventsPatient Recruitment and Retention

    Bridging Research and Health Care: If We Don’t Do it, Someone Else Will

    by Dan McDonald May 21, 2018
    by Dan McDonald May 21, 2018

    I recently had the honor and privilege of representing Imperial at the inaugural Bridging Clinical Research and Clinical Health Care conference in National Harbor, Maryland. It was interesting and worthwhile. The conference brought together heavy hitters and important voices, including the FDA and advocates from…

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  • Business InsightsPatient Recruitment and Retention

    Patient Centricity: Tools to Apply To Clinical Trials

    by Melynda Geurts April 18, 2018
    by Melynda Geurts April 18, 2018

    If you’re a professional in the clinical trial world, you have probably heard about patient centricity. It has been a top industry buzzword for the last few years. But patient centricity is more than just a buzzword. So much more. It’s being put to use in…

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  • Business InsightsTranslation of Study Materials

    Translation Agencies – Will the Future Need Us?

    by Erica Manning November 30, 2017
    by Erica Manning November 30, 2017

    Returning from the Association of Translation Companies (ATC) Language Industries Summit 2017, I reflected on an emerging theme that threaded across the presentations and discussion topics. Like the gas lamplighters of the 1800s, whose numbers dwindled as electricity gradually eliminated the need for most of them…

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  • Patient Recruitment and Retention

    You Should Listen in on Patient Conversations

    by Melynda Geurts November 14, 2017
    by Melynda Geurts November 14, 2017

    [pullquote]Social Listening is a Key Tool for Clinical Studies[/pullquote] Getting feedback from potential clinical trial participants has long been part of research programs undertaken in our industry. The typical modus operandi is to seek out the information from a particular group of people through such…

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  • Business InsightsPatient Recruitment and Retention

    What the Public Thinks about Clinical Trials

    by Melynda Geurts April 4, 2016
    by Melynda Geurts April 4, 2016

    Our Survey In the Fall of 2015, we launched a survey to the general public to learn how they gather healthcare information and how they make decisions.  We also wanted to gauge their knowledge about and interest in clinical trials.  We intentionally surveyed the general public…

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  • Business InsightsPatient Recruitment and Retention

    Wearables in Clinical Trials

    by Melynda Geurts February 12, 2016
    by Melynda Geurts February 12, 2016

    To Wear or Not to Wear is the Question Wearable devices have taken our society, and the clinical research industry along with it, by storm. The immediate access to data makes researchers drool.  While technology is moving at lightning speed, we must be careful not to…

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